---
title: "Episode 246: From Confusion to Connection in Credentialing"
description: As online education gains traction, institutions are recognizing the significance of prioritizing students by embracing collaboration and meeting them wher
---

[Illumination Podcast ](https://moderncampus.com/podcast)

# [Episode 246: From Confusion to Connection in Credentialing](https://moderncampus.com/podcast/episode-246)

 Written by [Reuben Pressman](https://moderncampus.com/podcast/author/admin) | Apr 24, 2026 1:30:03 PM

Today’s fragmented credential ecosystem makes it difficult for learners to navigate pathways and assess the value of their education. Institutions must design connected, skills-based experiences that align learning with workforce outcomes and create clearer paths to mobility.

On this episode, Errin Heyman, Associate Vice President of Learning Experience at National University, discusses the breakdown of today’s credentialing system and the need for connected, outcome-driven pathways that align education with workforce value.

[Listen on Spotify](https://open.spotify.com/show/3hXu2ictlccsgY9XIYGchi)  [Listen on Apple Podcasts](https://podcasts.apple.com/us/podcast/illumination-by-modern-campus/id1575912479)

[View full post](https://moderncampus.com/podcast/episode-246)

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