LSU OCE recognized the need for an enhanced onboarding student experience. Although their website boasted a sleek and modern design, their existing registration system fell short in terms of contemporary functionality. Students were seeking an e-Commerce experience that aligned with their daily digital interactions.
LSU Online & Continuing Education sought a registration system that seamlessly catered to the needs of their students, enabling a smooth process for browsing and enrolling in a diverse range of courses, including both credit and non-credit options.
To fulfill this vision, LSU OCE turned to Modern Campus’ Lifelong Learning, a solution that perfectly aligned with their objectives and yielded tangible improvements. With Lifelong Learning's user-friendly interface, students now enjoy a convenient one-stop shopping cart experience, empowering them to effortlessly view courses, add them to their cart, and smoothly complete the registration process, regardless of the type of course they are pursuing.
The Results
Seamless Student Experience
Students are now able to come to the LSU OCE website, find the information they need in one location, and register with just a couple of clicks. The easy navigation and intuitive way content is organized, students enroll at LSU OCE with an e-commerce experience they expect in their everyday lives.
Increased Staff Efficiency
Continuing Education staff at LSU OCE has leveraged Modern Campus Lifelong Learning to achieve increased efficiency, enabling them to allocate more resources towards unit growth. Previously, a process that would take a week to integrate into the old system can now be accomplished within a few hours using Lifelong Learning.
“I always hear about how easier things are for staff and how much more efficient the team is. They’re able to focus on more of the strategy in their business instead of the day-to-day grind," Davis said.
According to Davis, the efficiencies gained have been immediately apparent. They’re able to quickly review registration information for duplicates, import cohort information, register students for courses where needed and ensure those students are appropriately provisioned and supported without significant manual effort.
Streamlined Enrollment Funnel with Salesforce Connector
Salesforce is a critical tool for many institutions, and it was no different for LSU. They’re able to keep their system of records up to date using the Lifelong Learning Salesforce Connector and empower their department to stay efficient.
"Salesforce is the center of what we do. It’s the lifeblood of the department. If we didn’t have the connector, it would triple our staff’s workload," Davis said.