Digital transformation delivers value only when institutions move beyond technology-first thinking and align around the student experience. Success depends on coordinated leadership, culture, and operations working together to drive clear, measurable outcomes across the learner lifecycle.
On this episode, Yousif Asfour, Chief Innovation and Transformation Officer, American University of Beirut, discusses how institutional alignment and mindset shifts enable meaningful digital transformation that improves the end-to-end student experience.
Full Episode
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