Episode 268: The CIO's Role in Building an Agile Institution

Institutions today are under growing pressure to adapt to changing student expectations, financial realities, demographic shifts and rapid technological change. Success depends on building strong institutional foundations—from integrated systems and effective data practices to collaborative leadership—that create the capacity to innovate, improve the student experience and respond confidently to whatever comes next.

On this episode, Casey Kendall, Chief Information Officer at Ithaca College, discusses how building institutional agility through strong technology foundations and how CIOs can create the conditions for better student outcomes by reducing operational friction and enabling innovation.