Continuing education divisions are balancing cost management with delivering exceptional value to learners. These units must remain agile, responsive to labor market shifts, and deeply attuned to student expectations—particularly when funding models hinge on self-sufficiency and program relevance.

On this episode, Evan Cortens, Dean of the Faculty of Continuing Education, Mount Royal University, discusses how CE thrives on responsiveness to workforce needs and student expectations by providing programming with strong ROI and student-first service.