Institutions are being challenged to better understand the experiences learners bring and to design environments that reflect that depth. By rethinking how they support academic and professional transitions, they can create pathways that are more responsive and aligned with today’s realities.

On this episode, Meg O’Grady, Senior Vice President of Military and Government Programs at National University, discusses how military training translates into stackable credentials while exploring how institutions can design personalized, veteran-centered engagement models that support learners throughout their academic and career journey.