Destiny One Implementation Services


We Fast-Track Your Success


The Modern Campus Professional Services team sets you up for success with a proven best practices-based implementation approach.


Our Guiding Principles

One Project Team
Destiny One's professional services team works closely with you.

We work closely with you to fulfill your business needs.

Your needs are unique, and your time and resources are precious. 

Our cooperative approach is collaborative and transparent. We’ll openly discuss and resolve any issues, risks or challenges as the project progresses.

Go live with Destiny One quickly.

We get you live as quickly as possible.

We understand how important it is that your student engagement platform attracts and retains learners now. 

We develop a plan that gets you up and running quickly, while turning your staff into product experts who can stand on their own post go-live.

Destiny One offers out-of-box functionality.

We empower you to drive your own success.

We give you all the tools you need to deliver a world-class learner experience. Our partners are constantly putting our platform to new uses, leveraging its functionalities to grow their institution in innovative ways.   

We also try to minimize or eliminate the need for any customizations by optimizing your business processes to align with Destiny One out-of-box functionality. 

Modern Campus offers a flexible delivery model for Destiny One.

Our delivery model is as personalized as our software.

We’re flexible and creative in our project delivery: We base our project delivery on your objectives, timelines and what your unit can absorb and take on. 

We adapt our implementation to work within the resources, skills and time you can dedicate to the implementation project.


Sharing Roles and Responsibilities 

We’ll walk you through your tailored implementation, providing subject matter expertise that ensures you quickly become a Destiny One subject matter expert. Below is a typical breakdown of responsibilities between our team and yours. We will constantly be checking to ensure the project is on track and that your team is feeling positive about the progress of their activities and deliverables. At the same time, we are always evaluating how to make the best use of your contracted Professional Services hours.

What We'll Do

  • Workshops Planning & Delivery
  • Product Mentoring
  • Subject Matter Expertise (including implementation support and best practices)
  • Functional Specification Development (optional)
  • Custom Development (optional)
  • Deployment
  • Training

What You'll Do

  • Project Management
  • Data Population
  • Public View Branding & Styling
  • Functional Specification Review & Approval (optional)
  • Change Management
  • Client-side Integration Development & Testing (optional)
  • User Acceptance Testing

How Our Implementation Works

Our Professional Services team use a proven five-phased process for bringing your student engagement platform to life. We work as one, collaborative project team with a common goal—a successful go-live and operational success post go-live!

While there is a standard implementation process, we adapt to your institution’s unique approach, learning style and available resources to deliver the Amazon-like experience your learners expect.


How We’ll Keep You on Track

We have project governance and project management standards in place to make sure you’re on time and within budget—so there aren’t any “surprises” along the way.

  • Statement of Work
  • Weekly Status Report
  • Steering Committee Meetings
  • Formal Change Request Process
  • Online Project Repository
  • Hours/Burn Rate Reporting
  • Data Population Plan
  • Project Issue Report
  • Risk Management
  • Decisions Log
  • Go-Live Checklist


What Our Partners Say

I cannot say enough good things about Modern Campus. It doesn't matter who we come across with from Modern Campus personnel, everyone is so helpful and the response time is tremendous. I'm very thankful that we get to work with such a responsive and intelligent team.

Saira CooperDirector of Digital Learning, IT & Operations at the Glasscock School of Continuing Studies, Rice University

Read our case study with Rice University

A vendor will manage many clients, but they aren’t incentivized to connect them. Modern Campus takes a totally different approach. If we run into an issue, they will help us with it and connect us to other clients who have had similar issues to see how they addressed it.

Matt RobinsonProgram Services Manager, UCLA Extension

Read our case study with UCLA Extension


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