
Three Approaches to Improving Program Responsiveness with Destiny One
Leaders from George Mason University and the University of New Hampshire explain how Destiny One helps drive program relev...

To Serve Community Colleges, A Customer Service Mindset is Essential
Learn how to move your community college from a one-size-fits-all strategy to delivering personalization and authenticity...

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Non-Traditional Higher Ed is the New Normal
Non-Traditional divisions can help institutions shift to a student-as-customer mindset to meet the expectations of modern...

How to Create the Customer Experience Your Students Expect
Students expect the same level of service from your institution that they get from leading retailers. Learn how your...

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5 Questions to Ask Before Launching a Corporate Training Program
You can’t just dip a toe into the corporate training market. It’s a highly competitive and extremely lucrative landscape...

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Are You Doing Everything You Can To Deliver On Your Access Mission?
Learn why your institution needs to pay attention to speed, affordability, and relevance when serving adult learners.

Collaboratively Meeting Modern Learner Needs with Workforce Development
The modern learner demands short-term, flexible programming and Workforce Development divisions are the leading drivers...

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Know Your Value Proposition Before Building Corporate Training
A corporate training program can be a lucrative opportunity for institutions allowing them to improve relevance, generate...

4 Ways You Can Adapt to Meet the Needs of Non-Traditional Learners
For institutions to attract and retain non-traditional learners, administrators must begin to adapt their services to...