In the midst of societal changes and ongoing debates on the value of higher education, institutions must strive to meet students where they are. Embracing a student-centric model allows institutions to cultivate a culture that prioritizes the needs and experiences of the students, ensuring their continued engagement.

On this episode, Robert Wagner, Executive Vice President and Chief Operating Officer of Utah State University, discusses the importance of fostering continuous improvement and interdepartmental collaboration, while focusing intently on crafting a comprehensive definition for student centricity.