Conversational Text Messaging | Signal Vine

AI-based Blended Messaging® designed to save time by targeting the right students with the right personalized messages at scale.

 

Signal Vine Customers

 

Higher Education Texting, Made Personal 

Premiere texting platform for higher education allows you to engage and communicate with your students on a personal level efficiently and effectively.

 

 

 

 

98%

of text messages are read

 

90%

read in the first 3 minutes

 

50-90%

engagement rate

personalization feature

Personalize Student Outreach

Integrating your CRM or SIS data allows you to segment your audiences and build targeted communications to ensure that your messages hit the right mark at just the right time. By sending messages that are tailored to each student, you can limit opt-out rates and improve response rates. Signal Vine is a preferred partner of Ellucian and Salesforce and can be found on the AppExchange. View all integrations.

Schedule texts with a message calendar

Schedule Texts with a Message Calendar 

Use Signal Vine’s message calendar to manage everyday communications with students, coordinate campaigns, and avoid sending recipients too many messages at one time.

 

Engage Community Partners

Automate Text Messages and Responses to Students

Manage your workload by scheduling and automating responses with Signal Vine’s Virtual Advisor. Using higher ed chatbot functionality, the Virtual Advisor responds to common student questions and replies about topics such as admissions and financial aid deadlines, registration, or requirements like GPA and course work.

 

Streamline Workflows with Salesforce Integrations

Track Texting Responses and Engagement

Measure the success of your messages—including texting response rate and overall engagement—using Signal Vine’s analytics feature. Read our case studies to learn how others are successfully implementing Signal Vine’s higher education texting platform.

Track texting responses and engagement

Streamline Workflows with Salesforce Integrations

For institutions utilizing Salesforce, Signal Vine Messaging enables messages to be sent directly from the Salesforce interface and to be tracked seamlessly in the Salesforce system. Alternatively, institutions may choose to use Signal Vine Sync to integrate Salesforce data into their account and bidirectionally sync data between systems on a regular basis.

A Student Engagement Solution for the

Entire Learner Lifecycle

 

 

Key Features for the Modern Administrator 

 
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Multi-Media Messaging

Sometimes a picture is worth a thousand words. Today’s students expect text messages to go beyond plain text, and we enables institutions to send images, videos, links, and even GIFs. However you want to get your message out, we have the tools to do it.

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Virtual Advisor

Consider our AI-powered Virtual Advisor your personal assistant. Use it to answer frequently asked student questions and responses. This highly technical chatbot can accurately judge whether or not it understands the question and will only respond to questions it feels confident answering.

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Response Sorting

Our Message Inbox automatically sorts incoming texts from students so you know what needs your attention. This allows you to prioritize students who need help fast, rather than spending time browsing messages that don't need a response.

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Contact Management

Determine what data you want to use with your contacts, how you want it structured, and how it's best incorporated with your CRM or SIS. With this in mind, your team can customize contact views to fit your needs.

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Reporting and Analytics

Track student engagement, response rate, and the overall effectiveness of your text messaging campaigns. You’ll know immediately what is working and what’s not across each touchpoint of the student experience.

 

 
Youngstown State University Campus

Signal Vine has increased our efficacy and operational efficiency. It helps us help students avoid the common mistakes, it helps us recruit students, and it helps us build relationships with at-risk students which is central to their success. It's easy to use, and the support from the team is excellent."

Karla Krodel - Youngstown State University

Case Study

At the Community College of Vermont, our administrative professionals noted that Signal Vine made their jobs easier almost immediately. Reminding students about their appointments used to involve dialing the phone, waiting for it to ring, waiting for the voicemail, and finally leaving a voice message that was unlikely to be listened to. Today, they can pre-schedule reminder text messages with a simple copy and paste. Over time, small-time savers like this pay off big dividends for the college… and best of all, this is the mode of communication our students want anyway."

Adam Warrington - Community College of Vermont

Case Study

Even beyond texting, Customer Service is fantastic, always quick to respond, always a pleasant experience, and I appreciate how you're nimble and adapt to our needs."

Stephanie Clark - Shenandoah University's Bernard J. Dunn School of Pharmacy

 

Connect with your students, prospects, and alumni at each stage of their educational journey.

Explore the leading texting platform for higher education.

Request a demo

 

Related Resources

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White Paper

A Guide to Appreciative Advising Through Texting

Learn how you can leverage Appreciative Advising techniques to transform the advisor-student relationship.

Learn More

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Case Study

SOWELA Technical Community College Re-Engaged Students After Hurricanes and COVID-19

How a public college leveraged Modern Campus Signal Vine to re-enroll 46 otherwise-unresponsive students

Learn More

Big Bend Community College

Case Study

How Automated Text Messaging Generated Over a Million Dollars for Big Bend Community College

Learn how Big Bend Community College used Signal Vine to better connect students to staff and resources through intentional texting.

Learn More

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