To Serve Community Colleges, A Customer Service Mindset is Essential
Learn how to move your community college from a one-size-fits-all strategy to delivering personalization and authenticity...
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Non-Traditional Higher Ed is the New Normal
Non-Traditional divisions can help institutions shift to a student-as-customer mindset to meet the expectations of modern...
4 Take-Aways from eQAfy’s US University and College Content Management Systems Report
The latest report from eQAfy on US university and college content management systems (CMS) is out, and you won’t want...
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5 Questions to Ask Before Launching a Corporate Training Program
You can’t just dip a toe into the corporate training market. It’s a highly competitive and extremely lucrative landscape...
How to Create the Customer Experience Your Students Expect
Students expect the same level of service from your institution that they get from leading retailers. Learn how your...
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What You Need to Know About the COVID Relief Package for Higher Ed
Everything You Need to Know About the Higher Education Stimulus Package
Your Student Experience Will Make All the Difference to Career-Climbers
Learn how investing in student experience can help your university attract and retain non-traditional students, looking...
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Applying 4 eCommerce Best Practices to the Community College Student Experience
Learn the four best practices from the eCommerce world that you can apply at your community college and help your students...