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Why and How to Improve Customer Service in Higher Ed
Ways for colleges and universities to adopt a customer support approach to improving student services, personalizing support...
Assessing Co-Curricular Programming in Student Affairs
How and why today's student affairs professionals can assess co-curricular programs, student activities and high-impact...
Shaping Competency-Based Education for Modern Learners
How and why institutions of higher education can implement competency-based learning models to better support, engage...
Unpacking the Evolution and Future of Online Education
How the top challenges, advantages, trends and advancements of online learning will shape the future of higher education...
Understanding Higher Education’s Digital Transformation
How digital trends and technologies are changing the landscape of higher education, and how institutions should respond...
Decoding Higher-Ed Finances with Activity-Based Costing
How Activity-Based Budgeting can help your college or university pinpoint program costs, optimize resource allocation,...