How to Create the Customer Experience Your Students Expect
Students expect the same level of service from your institution that they get from leading retailers. Learn how your...
Are You Delivering the Digital Experience Your Students Expect?
Students are bringing consumer expectations to their schooling. Does your higher education institution offer a strong...
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Are You Doing Everything You Can To Deliver On Your Access Mission?
Learn why your institution needs to pay attention to speed, affordability, and relevance when serving adult learners.
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Applying 4 eCommerce Best Practices to the Community College Student Experience
Learn the four best practices from the eCommerce world that you can apply at your community college and help your students...
Let’s Get Over Ourselves: Students are Customers, Now and Forever
The "students are customers" mindset is essential to serving modern learners.
Six Steps to Attract and Retain Non-Traditional Students
Learn the six steps CE leaders can take to ensure their university is designed to attract and retain non-traditional students....
Rethinking Credentialing for the 21st Century
Institutions need to adapt to serving learners according to their needs and provide them with formal recognition of their...
Three Keys to a Smooth Online Enrollment Process
Learn about three critical aspects you must address to ensure your website is optimized for a modern online enrollment...