To Serve Community Colleges, A Customer Service Mindset is Essential
Learn how to move your community college from a one-size-fits-all strategy to delivering personalization and authenticity...
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Looking for a Vendor? Make Sure Your Mission Aligns First
Colleges and universities are beginning to realize that they simply cannot do everything efficiently and effectively without...
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Are You Doing Everything You Can To Deliver On Your Access Mission?
Learn why your institution needs to pay attention to speed, affordability, and relevance when serving adult learners.
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Positioning Continuing Education to Grow the Institution
Recap of two fascinating interviews that tell an exciting story about the place non-traditional divisions and non-credit...
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What Higher Education Can Learn from Online Retailers
Higher education institutions must learn from online retailers, those that fail to provide an enhanced online experience...
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3 Ways to Bring Today's Students In
Students have an incredibly diverse choice available to them. Learn how customer lifecycle management helps attract today's...
Collaboratively Meeting Modern Learner Needs with Workforce Development
The modern learner demands short-term, flexible programming and Workforce Development divisions are the leading drivers...
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5 Questions to Ask Before Launching a Corporate Training Program
You can’t just dip a toe into the corporate training market. It’s a highly competitive and extremely lucrative landscape...
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Non-Traditional Higher Ed is the New Normal
Non-Traditional divisions can help institutions shift to a student-as-customer mindset to meet the expectations of modern...